If your website hosting service provider provides live chat support, you'll be able to speak with an agent in real-time and find out helpful information or get an issue resolved in a very timely manner. The advantage of using chat rather than calling to consult with a live person is that you will need just a computer with access to the web, so that you won't pay any fees in the event that you are in another state or country. In addition, it is quicker to copy and paste info such as domains, usernames or error messages in other words details that are sometimes hard to give to the other party over the phone. The live chat is also a much quicker solution to contact the hosting supplier's support team compared to using a ticketing system. Last, but not least, if some problem needs a bit more time to be taken care of, you are able to do something else while you wait for guidance on the live chat, which means that you will not waste time - something that is not possible when you are on the telephone.
Live Chat Support in Cloud Hosting
As a part of the support services that we supply for all our cloud hosting, you can find live chat support which is online every day, even on holidays. You can contact us no matter if you already own an account or not, since we will help you with all kinds of things, ranging from supplying you with common information about our services in case you are not our client yet and you're considering to purchase one of our packages, to helping you with installing an e-mail account in an email client. Some problems are more complex and time-consuming, and you will need to use the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we provide with all of our semi-dedicated servers, you are able to get the replies for any questions you may have or get various troubles taken care of in no time. Our chat service is online every single day, so that you're able to talk to a representative even on weekends and holidays. In case you're unsure which plan is better for your websites or if our cutting-edge cloud hosting platform matches some system requirements, you may come on the live chat before buying anything. In case you are an existing customer, you are able to receive more info about billing issues, account settings along with a variety of common tech issues you may encounter, for instance when you can't install an e-mail account in a client on your computer. The live chat will save you a considerable amount of time regardless where you are or when you contact us.