Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent quality support on–time is our main priority, so we back up each cloud hosting plan with a one hour ticket answer warranty. After you share a ticket or post an e–mail, our customer help support crew will do all they possible can to generate the most adequate answer to your problem and to provide you with help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of technicians is going to be on–line for you 24x7x365 to react to all your requests and to resolve any concern you might have. You can easily open a support ticket from your Website Control Panel or drop a message whenever. Also, on business days, you are able to call us or use the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives you a thorough know–how base which is built–into all areas. In each section, you will find a Help press button that will load for you a group of step–by–step online classes on how to take advantage of a particular feature or complete a particular action. Moreover, we have created information films to help you to get a better idea of the Control Panel’s interface.