Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You’ll find almost all the answers to your questions in the intuitive Help Center included in Double Zero Domain Shop - 00domain.com’s Website Control Panel. It boasts a large repository with commonly asked questions and comprehensive instructional articles written by our expert customer support team.

  • Top quality support service

  • Educational Videos

  • If you would like to watch how a task is achieved or how an issue is solved, instead of just reading about it, check out our selection of instructional video tutorials. They address many different topics and will help you quickly find your way around our Website Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer support service with a 60–minute response guarantee. A team of qualified customer service technicians will be online for you to reply to all the inquiries that you may have. During off–peak periods, a response will be offered within just 20 minutes.