Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Response Guarantee

  • Each ticket you post to the customer assistance crew will be replied to in up to 1 hour. The regular problems are going to be replied to immediately. Nevertheless, if the assistance request you have sent us requires the help of a competent technician, we are going to forward the ticket to him and will inform you about the delay.

  • Top quality support service

  • Qualified Client Support Service

  • We will be working for you around the clock to offer you help and customer support and to aid you with any issue that you may run into while organizing your virtual server. We can support you with all pre–installed packages, including your OS, server management panel (depending on the VPS type) and the Website Control Panel made 100% by us.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Website Control Panel that is offered free–of–charge along with your virtual server, you’ll discover an informational Help zone, which incorporates all that you should have knowledge of when administering your internet sites and applications. We have added a wide range of how–to reports and video courses that show the common web site managing tasks in an understandable form.