A 99.9% Server Uptime
We’ve built our cloud hosting platform using reliable hardware and heavily tweaked software. Our sysadmins have installed a customized version of Security–Enhanced Linux on all our web hosting servers in order to ensure maximum security and stability. We’ve added several DDoS prevention mechanisms in addition to powerful firewall programs to make sure our network is impregnable and secure.
Our cloud hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
In order to offer a high–performance hosting service, you can hardly depend on the default network configuration in a datacenter. We have set up our very own custom network in an effort to ensure the best possible connection speed with the outside world.
And because of this, regardless of which data center facilities you pick: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not delighted by our web hosting services, or if you consider them inadequate, or if you decide that you require a VPS servers rather than a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have total control of your domains even if you terminate your hosting account with us.
24/7 Technical Support
If you happen to manage a web hosting company, your technical support engineers are of vital importance. That is the reason why we’ve mindfully chosen a very practiced group of support engineers, each with lots of years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our web hosting services.
And not only that, we offer a 1–hour response time guarantee. All customer service requests are answered in less than sixty minutes and our average response time is well under twenty minutes!